Maytag - 4.7 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - Metallic Slate
Get the heavy-duty washing machine that delivers powerful cleaning driven by the Heavy Duty cycle with Extra Power button. The Extra Power button boosts stain fighting on any wash cycle, including the Quick Wash cycle. Optional smart washer features such as remote start and cycle notifications help you efficiently manage laundry from anywhere.
Manufacturer: Maytag
MODEL: OBX MVW6230HC
MSRP: $1034.99 USD
Maytag Washer Model OBX MVW6230HC Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE:dET
PROBLEM:Detergent cartridge not detected in the dispenser.
FIX:This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE:Int
PROBLEM:The cycle was paused or canceled.
FIX:The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE:rL or F34
PROBLEM:Items were detected in the washer during the Clean Washer cycle.
FIX:Remove items from the drum and restart the Clean Washer cycle.
CODE:Sud or Sd
PROBLEM:There are too many suds in the washing machine.
FIX:The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE:F5 E2
PROBLEM:The door is not locking properly.
FIX:Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE:F7 E1
PROBLEM:Indicates a motor speed sensing error
FIX:The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE:F8 E1 or LO FL
PROBLEM:The washer is sensing a low flow of water.
FIX:Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE:F8 E2
PROBLEM:Indicates there is a problem with the Dispenser System
FIX:This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE:F9 E1
PROBLEM:Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX:Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE:Other F# E# code
PROBLEM:Indicates other error
FIX:Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
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Related Parts Pages:
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Product Reviews:
Lets be real and say that people with good experiences dont often end up on
Lets be real and say that people with good experiences dont often end up on websites writing reviews because they are busy enjoying their product! I purchased my set in early 2012 and will admit that initially there was a learning curve with using a washer with no agitator. I enjoy doing laundry and Im really good at it but with this washer I had to change my routine. Always pretreat stains. Deposit clothes loosely around the drum and shake clothes loose before putting them in the dryer. My clothes come out great! I have a child, two dogs and a greasy truck driver man and everyones clothes smell great. I can wash my king bedspread and anything else in my house with no issues. And my washer has never torn any of my clothing, however fragile. I dont iron often and I hand wash nothing.I give 4 stars instead of five for the extra steps to ensure my clothes are clean and wrinkle free. No they dont make things like they used to but thats with all the new stuff. My moms 3000 dollar Samsung set (her washer) isnt working as I write this. Too bad more people with good experiences dont get online and share. Hope this has been helpful.
Published: September 1, 2014
Selena of Columbus, OH
Source: consumeraffairs.com
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
Published: June 1, 2015
SOFIA of Mokena, IL
Source: consumeraffairs.com
My stove has been reliable and efficient. I bought it about 11 years ago an
My stove has been reliable and efficient. I bought it about 11 years ago and it looks nearly new. I have a gas range with 2 ovens. The top looks scratched a bit from just cleaning. The only negative is the top which has some scratches if you look closely and when I first got it, I had to have an oven gasket replace. Still I feel it was a good purchase.
Published: February 20, 2021
Valerie of Aberdeen, WA
Source: consumeraffairs.com
The Maytag Washer and Dryer we bought new and they have been great. The dry
The Maytag Washer and Dryer we bought new and they have been great. The dryer was bought in 1972 and still works well. The washer was bought in 1997 and still does a good job. We are satisfied with the long time these 2 appliances have lasted. Do any appliances manufactured today last that long?
Published: February 25, 2018
Carol of Napoleon, OH
Source: consumeraffairs.com
Two years old, single person owned and will not operate - At 2:00 am, April
Two years old, single person owned and will not operate - At 2:00 am, April 25th, 2012; I went to take a load of laundry out of the washer. It was still full of water and would not operate. I am a single person. I do not do load after load in two years. In fact, I was doing a weekly load of clothing, nothing large. I paid close to $1,000.00 for this unit. This sucks and why only one year warranty? Are you Maytag? A Youigo car would run better than this. And they are built cheap.
Published: April 25, 2012
Cindy of Dodge City, KS
Source: consumeraffairs.com
I purchased one of the first Impeller washer and dryer. The dryer is great,
I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.
Published: May 13, 2020
Patricia of Shokan, NY
Source: consumeraffairs.com
Maytag 2000 front loading washer - This unit was purchased in Feb 2013 alon
Maytag 2000 front loading washer - This unit was purchased in Feb 2013 along with the matching dryer. From the onset it has presented with the problem of trapping small objects such as socks, underwear and other small loose objects in the rubber seal at the front of the door leaving them soaking wet and needed to be wrung out by hand. There is not any way to run a second spin only to wring out the clothes without doing an entire wash or rinse again rendering the efficiency void. I have been able to buy a mesh bag to put smaller items in for washing with the regular laundry load. However, this is not why I purchased the washer and I would strongly recommend to others not to buy this product. Very disappointed. I thought the Maytag brand was reliable. Never again will I buy any of their products.
Published: December 8, 2014
Jan of Agassiz, BC
Source: consumeraffairs.com
I purchased a Maytag dishwasher in 2013 and the control panel needed replac
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Published: February 19, 2015
Scott of Shepherdstown, WV
Source: consumeraffairs.com
I purchased a floor model Maytag Dishwasher from Abt electronics about a ye
I purchased a floor model Maytag Dishwasher from Abt electronics about a year and a half ago. 2 months ago, various light started flashing. Somehow I managed to get it going. Some blogs reported it might be a drainage problem. Others suggested pressing a certain sequence of buttons. After Each time I got it to work, it became harder the next. I bought Maytag because my old dishwasher lasted 13 years. What is interesting is that a company whose name Ive forgotten sent me bimonthly requests to purchase a warranty from them. Now they have stopped. I am a single mom of 3 with an unemployed ex. I work and support my family without any assistance. I count every penny. I cannot afford repairs nor a replacement now or any time soon. This is a travesty.My door says 10-year limited warranty and the delineates stainless steel tub and racks and chopper blade, but not the panel. I do not understand how Maytags denial of the problem and their unwillingness to correct the problem can improve their image. I will never purchase from Maytag or its associated companies ever again. What a scam! To be honest though, I have not contacted the company since it is not under warranty and all the blogs have relayed the same message: Maytag denies there is a problem.
Published: August 20, 2014
Voula of Park Ridge, IL
Source: consumeraffairs.com
I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not
I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not used the microwave in over a week. Last night, we heard a loud pop and realized the beauty glass front on the microwave had shattered. No one had closed the door too hard, in fact, we had not used it. I see where others have had this problem.
Published: January 12, 2012
Don of Edmonds, WA
Source: consumeraffairs.com
Read MANY complaints about these units leaking water onto the floor underne
Read MANY complaints about these units leaking water onto the floor underneath. This is accompanied by a sheet of ice forming on the bottom of the freezer under the main drawer. Good money says the cause is a plugged drain tube. I had a Subzero that suffered a similar problem. The factory installed drain tube was a flexible coil type and food particles would be easily caught, compromising water flow - leading to an ice plug and eventual evaporator ice-over. I replaced the factory tube with 1/4-inch rubber fuel line and the problem went away for good. With the Maytag units, if memory serves, access to the drain tube is from the back of the unit. You have to remove an access panel to get to it. There is typically a small removable rubber restrictor cap on the bottom of the tube; this is the most likely spot for a clog to form. Due to its design, IMO, clogging and ice-over will probably be a periodic thing. If you are really handy, you can do this maintenance thing yourself.
Published: December 31, 2014
Dana of Placerville, CA
Source: consumeraffairs.com
Since the day the Neptune washer and dryer were installed, the washer has g
Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.
Published: July 20, 2012
Locksie of Regina, SK
Source: consumeraffairs.com
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
Published: May 20, 2014
Shar of Tonawanda, NY
Source: consumeraffairs.com
I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013
I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!
Published: March 12, 2014
Molly of West Frankfort, IL
Source: consumeraffairs.com
My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes i
My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!
Published: June 13, 2020
James of Clayton, NC
Source: consumeraffairs.com
1 year 4 month old fridge went out. Waited a month for part/repair. No help
1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.
Published: January 8, 2014
Eric of Sausalito, CA
Source: consumeraffairs.com
I bought this Maytag MCT washer and dryer set brand new from Lowes October
I bought this Maytag MCT washer and dryer set brand new from Lowes October 31st, 2016. When I washed the first load it made so much noise I thought it was broken. Called Lowes and they said it is just noisier than the older ones. This is the water/load sensing model, supposed to be great. I am usually here by myself, so at most I wash one load of clothes a week. I have a queen size mattress pad in there washing right now. This pad fills up the drum pretty much, I have it on deep water but that only gives me maybe 1/4 of the drum that has water in it. The pad is wet from wicking, NOT from the water covering it. How is this supposed to clean anything when the water is not covering the items?When it spins out, it gets off balance easily. The manual says to not worry about balancing load as you put it in there, but doesnt make any sense to just cram on one side as the water isnt going to float the cloth around to balance. The settings for Bulky does nothing more than the setting for Deep Water, you still do not get enough water to wash your clothes.It also does not do any good to add fabric softener to the machine, as it seems to just take it all out, you cannot smell any fabric softener on your laundry when you are transferring it to the dryer. And the laundry when dry isnt soft like it was with the old machines. I will be 62 in December 2017. My parents always had Maytags, never a problem. This is the 4th set of Maytags I have had. And bought a set for my daughter in 2013 also. And this by far is the worst. Their quality is completely gone now. Nothing but cheap made products that are predestined to fail. Friend across the street said she had looked at this set when she was in market to get a new set. She has an friend who works on appliances and who works for stores selling these models and he told her, they were not worth buying. Wish I had known that. Do not waste your money.
Published: October 24, 2017
Melanie of New Hampton, MO
Source: consumeraffairs.com
I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It
I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.
Published: October 27, 2013
Pledge of Evans, GA
Source: consumeraffairs.com
Maytag Bravo Washer and Dryer - We are usually review writers. I just felt
Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.
Published: November 27, 2016
Jim of Redding, CA
Source: consumeraffairs.com
Clothes do not turn over in the wash cycle. The clothes at the bottom get p
Clothes do not turn over in the wash cycle. The clothes at the bottom get plenty of hard scrubbing from the agitator but the ones at the top barely get wet and never move down to the bottom. Insufficient amount of water enters the tub. The repairman says the washer is working as designed. Neither Maytag or Lowes will take back the washer. Worst appliance Ive ever owned. Bummer!
Published: October 2, 2020
Christopher of Hudson, NY
Source: consumeraffairs.com
Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 year
Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 years. In the five years we owned it, it required a new water pump and the stabilizers had to be repaired. Its motor burned up and I was not able to find a replacement. I was quoted $224 (parts only) for a replacement motor and 10 weeks delivery. My wife never liked the machine as it was not able to clean clothes that well. We did not find much difference in any of the settings. We tended to put very few clothes in each load in order to get them clean. We were dissatisfied that it did not have a soak cycle and the lid lock was particularly annoying.
Published: April 10, 2016
Bill of Loveland, CO
Source: consumeraffairs.com
I dont know anything about the Maytag washers and dryers but have a Maytag
I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.
Published: April 12, 2015
Karen of Lowell, IN
Source: consumeraffairs.com
Maytag has always been my favorite lasts forever no problems at all till so
Maytag has always been my favorite lasts forever no problems at all till something perforated the pump but was fixed promptly. I had my maytag till I moved and left it with my son so I do not have it now but I'd buy another maytag as long as it's not one of those water savers. Do not like those because it doesn't use enough water to rinse out the soap properly like the older original machines. Maytag is strong, durable and worth every penny. If I was buying another washer It would definitely be a maytag. They wash clothes thoroughly. Of all household appliances if have to have a maytag washing machine and my favorite vacuum cleaner. Maytag washing machines are by far a ten next everything else I've tried.
Published: May 16, 2020
Joyce of Granisle, British Columbia
Source: consumeraffairs.com
I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 200
I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.
Published: October 4, 2011
Cheryl of Bethel Park, PA
Source: consumeraffairs.com
Maytag and Home Depot do not back their products or assist customers. While
Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.
Published: November 16, 2017
Janet of Durango, CO
Source: consumeraffairs.com
Our washer, still under 5 year parts and labor warranty, wasnt functioning
Our washer, still under 5 year parts and labor warranty, wasnt functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be weeks (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?
Published: March 6, 2012
Colleen of Nanticoke, PA
Source: consumeraffairs.com
The efficiency of cleaning even dried on foods and getting them perfectly c
The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.
Published: January 18, 2018
Antonio of Santa Clarita, CA
Source: consumeraffairs.com
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
Published: July 18, 2012
John of Knoxville, TN
Source: consumeraffairs.com
This oven has been used so very seldom that I didnt feel I could rate it un
This oven has been used so very seldom that I didnt feel I could rate it until now. We use the oven 1-2 times a week since purchasing it in March of 2018. There hadnt been any reason to use the Self Cleaning part of the oven until last week. I have had a oven with self-cleaning for 20 years and the oven went out so we purchased this one because of its sleek look and features. However last week I decided to use the self-cleaning setting on it and came home after being gone all day to find that the house smelled like it had a fire burning in it. I ran to the oven to find the whole inside cover in a white powdery substance. It looked like a snow blizzard had gone on inside of it. I was use to a small amount of white residue being inside the oven after it finished and it just wiped right up. We spent hours vacuuming it out then scrubbing it down with vinegar water and a sponge with a scouring pad on it. The casserole spill was still on the bottom, most of the enamel is gone and the glass will not clean off. I did not use any chemicals in the oven prior to turning it to the self-clean mode, I believe that it overheated and burnt the enamel off and distorted the glass. Whirlpool offered to send me a cleaning kit. I told them that would do no good. I had already scrubbed and used a razor blade to try and clean the bottom and the glass and them sending me different cleaning supplies would not fix the fact that 80% of the inside protective coating on the oven is gone. Now it is a porous surface. A Serviceman was scheduled and he called prior to arrival today and asked me to explain what was going on with my oven. I explained and he said I can almost guarantee that Whirlpool will say that it is cosmetic and they only cover cosmetic for 3 months and that I will have to pay for a $100.00 service call. This is a load of crap. This coating is part of the oven to keep it clean and protect the metal from the high heat of baking in it. This is not cosmetic feature like the outside stainless steel finish or the black trim decor. The inside doesnt look pretty. It is a function. See the photos below. Whirlpool Range Item # 805150. Model # WEE510S0FS.
Published: January 15, 2019
Ronna of Belton, MO
Source: consumeraffairs.com
I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told u
I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes dont seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.
Published: July 8, 2012
Karen of Eaton, OH
Source: consumeraffairs.com
Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues
Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues whatsoever until three days ago when it stopped working altogether and after doing a series of tests I discovered that Im joining a large and growing list of owners with the same problem. I never have been a fan of digital controls due to their vulnerability to temperature and humidity conditions or high impacts for that matter. Ive owned many dishwashers of various brands for upwards of 10 years on average each. This is the first one not equipped with analog/mechanical controls. Im hoping I can still find more of that type.
Published: October 13, 2014
Patrick of Garland, TX
Source: consumeraffairs.com
My dishwasher, purchased in 2013 sings the same tune as many of these compl
My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...
Published: July 2, 2015
Paul of Harpursville, NY
Source: consumeraffairs.com
Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer.
Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.
Published: December 18, 2019
Timothy of Fpo, AP
Source: consumeraffairs.com
WE bought all new Maytag kitchen appliances and the extended best service c
WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.
Published: February 17, 2020
Terry of Lake Havasu City, AZ
Source: consumeraffairs.com
This machine that I bought 2 1/2 years ago is very loud. Sounds like a heli
This machine that I bought 2 1/2 years ago is very loud. Sounds like a helicopter that is going to hit the house. Last week the machine did not empty and would not spin. What a mess. We had to take the clothes out and try to wring them out by hand. Then we had to scoop all the water out. Had to call a repairman to fix it. $187 which included two trips to the house and a new pump. The pump was $56. Just the last year my grandson came to live with us, but before that there were just two of us in the house to do laundry for.
Published: February 5, 2019
Juli of Bloomington, IL
Source: consumeraffairs.com
I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until e
I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.
Published: October 24, 2014
John of Lordsburg, NM
Source: consumeraffairs.com
Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine b
Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine but almost right after the warranty period, the spinning cycle was loud. You cant even have a conversation near the washer. I put up with it after calling the repair department. Because I was told that it will cost as much to repair than buy a new washer. Now the washer does not drain when a small amount of cloth are in the washer. Dont buy this washer and dryer. Maytag is not as good as it once claim.
Published: October 23, 2018
mary of Portland, OR
Source: consumeraffairs.com
I purchased two Maytag appliances; PC-touch control 500 Electric Smoothtop
I purchased two Maytag appliances; PC-touch control 500 Electric Smoothtop and a dishwasher. In less than two years, I have spent over $1,000.00 repairing these two appliances. With my stove, I have replaced the PC control board and the oven light kit. Less than a year and a half, I now need to replace the PC control board again. I have been a Maytag customer since 1976. The dishwasher had a recall for the heat element and I replaced the control panel control board and door lock switch and the main control board. I will never buy Maytag again.
Published: February 13, 2012
Catherine of R.R. #1, ON
Source: consumeraffairs.com
We purchased a Maytag Washer and Dryer from The Home Depot in September of
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
Published: September 25, 2019
Anita of Canton, GA
Source: consumeraffairs.com
We bought this washer in 2009. It has only been 5 years and we had a proble
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
Published: May 3, 2014
Ann of Barnstead, , NH
Source: consumeraffairs.com
Every 3 months, the freezer compartment needs to be dismantled to unclog th
Every 3 months, the freezer compartment needs to be dismantled to unclog the defrost drain hole. When this occurs, it dumps all the defrost all over the base of the freezer which then leaks water out of the freezer door all over the floor. Clearly a design flaw and Maytag will not acknowledge this but appliance repairman says these are notorious for this. A $1700 fridge shouldnt do this. Never will I buy a Maytag again, a complete POS.
Published: August 24, 2013
Anthony of Orange, MA
Source: consumeraffairs.com
We bought a new dishwasher 2 years ago. Top of the line Maytag Model #MDB89
We bought a new dishwasher 2 years ago. Top of the line Maytag Model #MDB8959SBW3 $749 plus tax. We bought this one because they told us what a great 10 year warranty it had. Found out that is a lie. The only thing the 10 year warranty covers is the stainless steel tub, the racks and chopper blade. The stop button on the control panel (circuit board) quit working and the dishwasher wouldnt start. When I called Maytag they said So sorry. It broke so soon, but that is not covered.We were told by a repair shop that Maytag has had nothing but problems with their control panel and the control panel part alone is $150 plus tax plus installation. Our old Maytag lasted 13 years and was still running great, but needed to be replaced because the racks were rusting out. I wish I would have kept the old one. I will never buy Maytag again since it is now made by Whirlpool. If Maytag is having so many problems with their control panel, they should be recalling them.
Published: April 3, 2017
Angie of Silverdale, WA
Source: consumeraffairs.com
Maytag washer Bravos MCT. Let me tell you your guidelines do not help at al
Maytag washer Bravos MCT. Let me tell you your guidelines do not help at all. Would someone please tell me how to get my laundry clean when it doesnt even get all the clothes wet? Looks like Ill have to go to the laundromat at least I can get my clothes wet. You should be ashamed to put out such an inferior product. Worst washer ever.
Published: February 13, 2017
Joyce and William of Sun City West, AZ
Source: consumeraffairs.com
I have the same problem noted by the other posts. Water leaking on hardwood
I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.
Published: September 16, 2014
David of Sinking Spring, PA
Source: consumeraffairs.com
We purchased a bottom freezer refrigerator from the Home Depot in 2013 and
We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.
Published: November 25, 2015
Brent of Pompton Plains , NJ
Source: consumeraffairs.com
I purchased the Maytag Bravos top load washer and the matching dryer at Hom
I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.
Published: August 31, 2014
J. B. of Concord, NC
Source: consumeraffairs.com
Perfectly great, cleans anything, not terribly quiet, but results are more
Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.
Published: February 24, 2016
Carolynn of Warrensburg, NY
Source: consumeraffairs.com
Not long after the 1 year warranty expired the washer started making noise
Not long after the 1 year warranty expired the washer started making noise while agitating. Long story short, the transmission is making the noise and should be replaced. It is a $200+ part. While it is still working ok, Im waiting for it to fail completely. Not good for an expensive washer. I dont think Ill buy Maytag again.
Published: November 5, 2018
Tim of Petaluma, CA
Source: consumeraffairs.com
My Maytag dishwasher which is less than 2 yrs old had its control panel and
My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.
Published: September 19, 2011
Renee of Sparta, NJ
Source: consumeraffairs.com
I called. I was told nobody else ever had that problem. She hung up. I call
I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.
Published: September 20, 2016
cheryl of Buffalo, NY
Source: consumeraffairs.com
The unit has an ice maker. On a regular basis, water would accumulate at th
The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?
Published: March 27, 2012
Darrell of Omaha, NE
Source: consumeraffairs.com
My oven smelled for weeks after being installed. The first time I self clea
My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.
Published: August 13, 2013
Wendy of Naples, FL
Source: consumeraffairs.com
I have always been an advocate for Maytag Appliances. Never bought anything
I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!
Published: August 20, 2017
Maria of Norwalk, CT
Source: consumeraffairs.com
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control p
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
Published: August 24, 2016
Gail of Henrietta, NY
Source: consumeraffairs.com
Maytag Dryer- Bravos XL - Waiting for my third service call since purchasin
Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).
Published: August 25, 2015
Ellen of Lockport, NY
Source: consumeraffairs.com
Failed after only 13 months with light use. I have a Whirlpool extended war
Failed after only 13 months with light use. I have a Whirlpool extended warranty which I had to fight to get them to honor. Then someone came to fix my washer and needed part was ordered, but part isnt available and company wont tell me when it will be. I have received 6 part availability dates so far. Whirlpool wont help. Over two months now without a washer. Ive asked them to replace machine or give me my money back, but they refused. The Whirlpool Extended Warranty group doesnt answer their phones, was put on hold for a long period.
Published: March 17, 2021
Jody of North Attleboro, MA
Source: consumeraffairs.com
After writing a polite but stern complaint to several of the executives at
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
Published: January 1, 1970
John & Jennifer of Fort Collins, CO
Source: consumeraffairs.com
I was so excited to get a washing machine. My excitement quickly faded two
I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.
Published: June 11, 2015
Jennifer of Sheldonville, MA
Source: consumeraffairs.com
We 19 years and gently used. The door latch broke. We purchased a used quie
We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.
Published: October 21, 2016
Marilyn of Frankfort, IL
Source: consumeraffairs.com
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
Published: December 29, 2015
Kathleen of Parry Sound, ON
Source: consumeraffairs.com
Was a Maytag washer. First one lasted one year. Second one replacement one
Was a Maytag washer. First one lasted one year. Second one replacement one lasted for years. But the company’s warranty is replacing this one without too much hassle. When it runs it does a good job. It’s a big load. All in all a very good washer.
Published: May 22, 2020
John of Wiggins, MS
Source: consumeraffairs.com
Maytag products are a waste of money! I purchased a Maytag Front Load Washe
Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the Cash for Clunkers rebate where we were asked to give up our reliable machines for so called energy efficient new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. Thats $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.
Published: November 1, 2012
Cyn of Amherst, MA
Source: consumeraffairs.com
Why is it when you wash dark clothes they come out with white spots which l
Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.
Published: May 24, 2017
Patricia of Dorchester, ON
Source: consumeraffairs.com
I contacted Maytag, and they claimed to know of NO issues with this fridge.
I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?
Published: September 2, 2013
Mary of Grand Blanc, MI
Source: consumeraffairs.com
I purchased a Maytag range with self-clean oven. Manual says to put 2 cups
I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!
Published: September 16, 2014
Calogera of Montreal , QC
Source: consumeraffairs.com
I purchased the Maytag Bravos MCT HE washer in 2011. Its about 3 1/2 years
I purchased the Maytag Bravos MCT HE washer in 2011. Its about 3 1/2 years old and there was a very loud noise when the washer went into the spin cycle. Called the repair man and they told me the bearing and spin basket needed replaced. I had always had Kenmores with very little issues and they lasted for 12 years plus each. I get the HE model from Maytag and cant even go 3 1/2 years without some major issue. I called Maytag (Whirlpool) to complain and they said there wasnt anything they could do. I reminded them that I had checked for recalls on this model and looked into some of the complaints about this washer and that there were many of the same issues that I had plus many others. I felt like there should have been a recall on the bearing since they are going out too soon for this kind of a washer. I guess the Maytag repair man is now busier than ever since I dont see them on any advertisements anymore. Well, I will never buy a Maytag or Whirlpool appliance again after this.
Published: February 12, 2015
Larry of Iowa City, IA
Source: consumeraffairs.com
Due to our previous washer breaking down, we had to purchase a new washer.
Due to our previous washer breaking down, we had to purchase a new washer. We have always been loyal to Maytag since we were always pleased and satisfied with the performance. However, this new washer does not deliver in performance, cleanliness, energy savings when cycles take much longer and you end up maybe not using as much water, but our electric bill has gone up considerably. I have nothing good to report about this washer. We purchased it back in April of 2013, and Ive given it the benefit of the doubt by experimenting with all the different wash cycles. I am just not happy with it. I so want to trade it in for a front loader and give Maytag one more chance.
Published: September 1, 2013
Larry And Carolyn of Kutztown, PA
Source: consumeraffairs.com
Worst brand ever. They both broke at the same time. Spend too much money. N
Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.
Published: March 20, 2015
javier of Houston, TX
Source: consumeraffairs.com
We bought the Maytag 2000 series washer and dryer stackable set in 2012 fro
We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.
Published: June 27, 2018
Elizabeth of Montclair, CA
Source: consumeraffairs.com
Bravo XL - This is the worst washing machine I have ever purchased! Loved i
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
Published: November 8, 2015
Lauren of Tomah, WI
Source: consumeraffairs.com
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The fr
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.
Published: June 16, 2015
Karen of Pueblo, CO
Source: consumeraffairs.com
Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we we
Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...
Published: January 27, 2021
Quiteno of Fairfield, CA
Source: consumeraffairs.com
I bought this washer from Lowes in 2013. It worked okay for a little while
I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!
Published: January 29, 2015
Julie of Dillsburg, PA
Source: consumeraffairs.com
Bravos XL top loading washer looks nice and very large, but thats about how
Bravos XL top loading washer looks nice and very large, but thats about how deep it goes. It leaves even a small load half-unwashed unless you select deep water wash and even then it FAILS TO USE ENOUGH WATER. I tried to go and fill it up once with tap water and it totally DRAINED THE WATER AND SOAP before it unlocked! It was on Deep water wash and the top of the load was totally dry as I dumped the hot water onto it.It is a bad design and it should have never been sold. I know it has special places designed only for HE detergents but when you try to use a Tide Pod the detergent NEVER FULLY WASHES OUT OF THE CLOTHES.... Too small a load, too big a load, exactly 5 pounds or exactly 10 pounds it really doesnt work very well - AT ALL! I was thinking that I might like to get some SHOS at the low price it is but now I can see why they are definitely not getting back into business.
Published: April 24, 2019
Bill of Los Angeles, CA
Source: consumeraffairs.com
We are having the same problems with the drain clogging and bottom of the f
We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!
Published: July 25, 2016
Linda of Hopewell Jct, NY
Source: consumeraffairs.com
My washer is new, out of warranty, and about 2 and a half years old. All of
My washer is new, out of warranty, and about 2 and a half years old. All of a sudden, with no warning or previous issues, the computer board in the washing machine malfunctioned which caused a humming noise, it would not cycle into the next wash phase, the time would go up instead of down, I could not change cycles, and when I would push the power button there would be a delay of power coming on. I unplugged and called my local appliance repair and he said he sees problems with this model regularly, although not always the same issues.Before purchasing I scoured the internet for reviews on different units to make sure I didnt get a lemon. I think Maytag saw the error of their ways quickly and stopped making these before people caught on. This model is no longer being made. I like matching units, so it meant either shell out $500 for replacing the board, or replacing both the washer and the dryer that still works, which would be about $1200 or more for a new set. I chose the least expensive route for now. Not that it matters where I bought mine, but Home Depot and it was on clearance so it was a good price. I have now made up for that difference in repairs.
Published: May 24, 2015
dl of Celeste, TX
Source: consumeraffairs.com
I do not recommend this product. I purchased them 2 years ago. Within one m
I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.
Published: June 28, 2017
Sandra of Sanford, NC
Source: consumeraffairs.com
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Published: November 10, 2021
Christine of Bridgeport, WV
Source: consumeraffairs.com
I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. N
I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.
Published: October 10, 2011
Faith of Fort Washington, MD
Source: consumeraffairs.com
I bought a Maytag refrigerator, model MBF2258XEW, March 2013. Bottom freeze
I bought a Maytag refrigerator, model MBF2258XEW, March 2013. Bottom freezer, single door. The past 3 or 4 weeks I have been noticing water occasionally puddling on the floor at the freezer. The ice maker has never been hooked up, with no problem before now. I recently noticed that my wood floor is darkening in a spot that often gets wet. After reading some of these complaints it appears I am not alone experiencing water problems with something that is sold on its reputation for being trouble-free. I also see that I should expect to pay a few hundred dollars out of my pocket to fix the problem. Very disappointing.
Published: November 7, 2015
Joan of Euless, TX
Source: consumeraffairs.com
I purchased Maytag fridge a year ago and it has been a nightmare. The freez
I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.
Published: March 18, 2021
hend of Germantown, MD
Source: consumeraffairs.com
Ive had my washer and dryer since 2007. We purchased a new vacation home an
Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.
Published: September 10, 2014
Denise of Sellersville , PA
Source: consumeraffairs.com
I would bought a Maytag Aqualift self clean oven. I just ran the clean cycl
I would bought a Maytag Aqualift self clean oven. I just ran the clean cycle and it is just as dirty as it was before I ran the cycle. Absolutely nothing happened. Now I have the 2 cups of water at the bottom of my oven they said to put in prior to clean cycle, that I have to get in and clean out. This is absolutely unacceptable. I would like Maytag to get back to me asap and offer a solution. **.
Published: September 14, 2019
Lori of Penetang, ON
Source: consumeraffairs.com
I will never buy another Maytag product. Our dishwasher is not even 2 years
I will never buy another Maytag product. Our dishwasher is not even 2 years old and the control board went bad. No extended warranty was purchased because we assumed that it would last longer than 2 years when our Sears Kenmore lasted 25 years. No help from customer service. We now have to spend over $300 to get this piece of junk repaired.
Published: December 27, 2019
Ruth of Friedens, PA
Source: consumeraffairs.com
Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water m
Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.
Published: October 16, 2014
joan of East Bridgewater,, MA
Source: consumeraffairs.com
Just purchased a maytag dishwasher from home depot. I did the install mysel
Just purchased a maytag dishwasher from home depot. I did the install myself. The dishwasher will not work at all the panel lights up, but no water goes into the washer. I now must wait two days for repair. After reading all the other reviews, I am thinking about returning it for another brand. And yes the water supply is on. I have hooked up several dishwashers. This is the first time a brand new one did not work right from the store.
Published: July 1, 2014
Andrew of N Massapequa, NY
Source: consumeraffairs.com
Bravos quiet series 300 - After reading reviews on this washer and dryer I
Bravos quiet series 300 - After reading reviews on this washer and dryer I have to add my thoughts. I bought this set a few years ago and initially was very pleased. However, I am now having the same issues as everyone else. The bearing on my washer is bad and needs replacing to the cost of almost a new washer. My dryer started acting up at the same time, my clothes would not dry at all and I discovered the inside of the door was wet and after pulling out to check the wall vent, the vent had water puddled up inside the wall. The tubing from the dryer to the wall had mildew growing in it. Which may explain why my towels and clothes come out of the dryer smelling like mildew! The repairman was here today and repaired the dryer, there was a large amount of lint at the bottom of the dryer once he opened it up, which I believe could be a fire hazard. The seal (or felt seal) around the drum was coming off and had to glued back onto the drum. The belt under the dryer had come undone causing the dryer to not dry, but would spin. It is a shame that Maytag has not resolved the issues that everyone seems to be having, even if it has been years since we all purchased their product. Maytag is supposed to be a reliable product name and you would think they would like to fix this issue to keep their name clean! My first washer and dryer (which were Maytag) lasted more than 12 years and cost a lot less than this set which I dont think is more than 5 years old! I hate to spend more money on a new machine, but I may have no choice. Very sad customer right now.
Published: September 12, 2014
Tina of Zephyrhills, FL
Source: consumeraffairs.com
This machine was in best machines of 2019/2020. It has many features. Ive h
This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.
Published: February 2, 2020
CCM of Brunswick, GA
Source: consumeraffairs.com
I just purchased a Maytag Washer and Dryer. I am very pleased with the clea
I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.
Published: May 21, 2020
Lois of Broomfield, CO
Source: consumeraffairs.com
The washer is designed to use low amounts of water. The top is glass so you
The washer is designed to use low amounts of water. The top is glass so you can watch what is or is not happening. The manual states there should be clothes above the water after filling. However after the wash cycle with a full or even half full washer, there is still some dry clothes above the water. As a result the clothes are not washed until the rinse cycle. I called Maytag and a repair tech came out to fix it. His solution was to trick the sensors by dumping a pail of water on top of the dry clothes before starting the washer. The sensors think there are more clothes than there really is. Will never buy another Maytag or Whirlpool product again.
Published: December 4, 2019
Tom of Midhurst, ON
Source: consumeraffairs.com
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
Published: April 18, 2012
Helga of Monterey County, CA
Source: consumeraffairs.com
I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/h
I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/heat sensor three times in the past three years. Dryer takes forever to dry. I spoke to the repairman who told me in confidence that his company receives a lot of calls about this specific dryer for the same reason. He said the part was originally made faulty and thats why it keeps going out. The part being the thermo sensor/heat sensor.
Published: January 14, 2016
Lisa of Highland Park, IL
Source: consumeraffairs.com
My Maytag dishwasher will not come on and it is loaded. The control panel i
My Maytag dishwasher will not come on and it is loaded. The control panel is out for the third time.
Published: March 10, 2012
Jack of Saint Elmo, IL
Source: consumeraffairs.com
We moved into a new house and the GE washer died after the first week, then
We moved into a new house and the GE washer died after the first week, then the Whirlpool replacement died after two weeks. Decided to try the Maytag which the store gave us for $50 more than the Whirlpool. It runs like a champ. At least two loads of laundry a day every day and sometimes weekends. Clothes come out perfect, no damage and the machine is quiet.
Published: May 15, 2020
Tony of Summerville, S.C.
Source: consumeraffairs.com
This is the most horrible washer ever. Within 3 months it would not go beyo
This is the most horrible washer ever. Within 3 months it would not go beyond sensing mode and never fill or wash. Tech came and fixed it... 3 times. It still happens and I have to jiggle it all around to activate it. Clothes are never clean, dog hair is never washed out... My broken old agitator machine was taken to the dump & I wish I had it back! How do the stores give this machine a good rating?? I cant do light quick washes, I have to wait forever... Our water bill is 2x higher than ever because if I dont fill the tub with deep water, the clothes dont even all get wet. Hate, hate, hate this thing.
Published: July 16, 2016
Lori of Midland, GA
Source: consumeraffairs.com
2013 We purchased from Lowes Maytag washer and dryer front load stackable.
2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.
Published: January 14, 2015
Linda of Waynesboro, VA
Source: consumeraffairs.com
I purchased this machine 6 months ago - have called 2 repair people. Thank
I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.
Published: February 18, 2015
Maggie of Lafayette, LA
Source: consumeraffairs.com
Back in late 2017 we paid over $800 to purchase a front loader Maytag washi
Back in late 2017 we paid over $800 to purchase a front loader Maytag washing machine from Lowes. Before the year long warranty was up, the control board/motherboard stopped functioning. Maytag sent a repairman who tried to blame the problem on us even though he appeared well aware of the problems with Maytag/Whirlpool. After appealing to Lowes, they intervened and Maytag agreed to replace the washer with a higher model. (This process took many phone calls and a great deal of frustration).One year later, shortly after the warranty expired on the second washer, the control board again stopped functioning properly on the second Maytag washer. Since then, I have been rebooting the machine, starting the cycle over again numerous times and doing everything within my power to keep the washer going. The cost of replacing the control board is outrageous. Soon I will replace this machine with an LG with an extended service warranty. No more Maytag or Whirlpool products for me! They are once great American corporations that have fallen apart and are riddled with dishonesty and greed. I guess these corporations only mirror what is going on in this country and government.
Published: September 18, 2021
Joan of Huntington Station, NY
Source: consumeraffairs.com
We purchased a Maytag Neptune series washer/dryer set approximately 5 years
We purchased a Maytag Neptune series washer/dryer set approximately 5 years ago. This is the 2nd time in 5 years that we were told by our local repair person that the drum of the dryer got bent out of shape. This is from normal use and due to a bad design on their end. Maytag refuses to foot the bill (about $350-$400) as it is out of warranty.
Published: October 10, 2011
Norman of Brooklyn, NY
Source: consumeraffairs.com
I bought this Maytag French door model MFF2258VEW2 in 2010. Within the firs
I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.
Published: August 14, 2012
Sandra of Gaylesville, AL
Source: consumeraffairs.com